Return Policy

At Karachi Mehndi, customer satisfaction is our top priority. While we strive to deliver the correct products every time, mistakes can happen. If you receive a wrong or damaged product, you can initiate a return request within 2 days of receiving the item.

To qualify for a return:

  1. The product must be unused, in its original packaging, and in the same condition as delivered.
  2. You must provide proof of purchase and images showing the issue with the product.

The return process is simple. Contact our customer support team via email or phone, and provide the necessary details. Once your return request is reviewed and approved, our team will arrange for the product to be collected or guide you through the return shipping process.

Please note that returns are only applicable for incorrect or damaged products. Products returned without valid reasons or outside the 2-day window may not be accepted.

Refund Policy

Refunds at Karachi Mehndi are processed with the utmost care and efficiency. If your return request is approved, a refund will be initiated promptly. Once the refund process begins, the amount will be credited to your bank account within 7 business days.

Refund eligibility includes cases where incorrect or damaged products are delivered. Shipping fees, if applicable, are non-refundable. Please ensure the bank details you provide are accurate to avoid delays.

If you face any challenges or have questions regarding your refund status, our customer support team is always ready to assist.